◐ Legal

Privacy Policy

Effective date: August 1, 2026

Introduction

Voncrew Media respects the privacy of its clients, website visitors, and business contacts. This Privacy Policy explains how Voncrew Media collects, uses, stores, protects, and discloses information when someone visits the website, becomes a client, submits a form, communicates with the company, or uses its services.

Information We Collect

Voncrew Media may collect information provided directly by clients and website visitors, including:

Name
Email address
Mobile phone number
Company or business information
Billing and service information
Project details and preferences
Form submissions
Messages, support requests, and other communications
SMS consent records, including the date, time, source, and method of consent

The website may also collect limited technical information, including:

Browser type
Device information
IP address
Website activity
Referring pages
Form submission metadata

How We Use Information

Voncrew Media may use collected information to:

Provide and manage services
Onboard and support clients
Communicate about projects, appointments, accounts, and deliverables
Send scheduling reminders
Send project and deadline reminders
Provide accountability and progress check-ins
Respond to questions and support requests
Process payments
Maintain business and consent records
Improve the website, services, and client experience
Meet legal, regulatory, and compliance obligations

SMS Communications

When an individual expressly consents to receive SMS messages from Voncrew Media, the company may send customer-care messages related to:

Account management
Onboarding
Active projects
Scheduling
Deliverables
Deadlines
Accountability check-ins
Support requests
Responses to client inquiries

Message frequency varies. Message and data rates may apply. Recipients may opt out at any time by replying STOP. Recipients may reply HELP for assistance. Consent to receive SMS messages is not a condition of purchasing goods or services.

Mobile Information and SMS Consent

Voncrew Media does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their marketing or promotional purposes.

Mobile information may be shared with service providers that assist Voncrew Media in operating its communication, customer-support, scheduling, CRM, or messaging systems. These providers may only use the information to perform services on behalf of Voncrew Media and may not use it for their own marketing or promotional purposes.

Service Providers

Voncrew Media may use trusted service providers for:

Website hosting
Customer relationship management
Communications
SMS delivery
Payment processing
Analytics
Scheduling
Project management
Client support

These providers may only access information reasonably necessary to perform services for Voncrew Media.

Legal Disclosures

Information may be disclosed when required by law, legal process, regulation, court order, or governmental request, or when reasonably necessary to protect the rights, property, clients, business, or safety of Voncrew Media or others.

Data Security

Voncrew Media uses reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

Data Retention

Information may be retained for as long as reasonably necessary to:

Provide services
Maintain business records
Maintain consent records
Fulfill legal obligations
Resolve disputes
Enforce agreements
Support legitimate business operations

User Choices

Individuals may request access to, correction of, or deletion of certain personal information by contacting Voncrew Media. Some information may be retained for legal, compliance, accounting, fraud-prevention, or legitimate business purposes. SMS consent may be withdrawn at any time by replying STOP.

Children's Privacy

Voncrew Media's services are not directed to children under 13, and the company does not knowingly collect personal information from children under 13.

Changes to the Privacy Policy

This Privacy Policy may be updated periodically. Revised versions will be posted on this page with a new effective date.

Contact Information

Legal business name: Voncrew Media
Support email: voncrew@voncrewmedia.com